Product

NATIVE SECURITY AND GUARANTEED COMPLIANCE

Security that meets the highest standards, designed for productivity, not bureaucracy

Protecting your clients’ confidential data should never paralyze your daily operations or slow down your communications. Convoflo integrates advanced security mechanisms directly into the heart of every secure space, ensuring airtight protection for your files while offering a remarkably simple experience that immediately wins over your clients and teams.

At Convoflo, ease of use is a security feature in itself: a frictionless tool eliminates workarounds via traditional email (Shadow IT) and ensures full compliance with regulations in Quebec (Bill 25), Canada (PIPEDA), and the United States (SOC 2 Type II).

The Convoflo solution is SOC 2 Type II certified

At Convoflo, security and confidentiality aren’t just promises—they’re validated annually by independent audit firms. Our SOC 2 Type II certification, which is renewed annually, guarantees the security, availability, processing integrity, and confidentiality of our infrastructure. This technical rigor provides professional service firms (accounting, law, finance, insurance) with a framework for data exchange that simplifies compliance with legal requirements throughout North America (Quebec—Bill 25, Canada—PIPEDA, and the United States).

SOC 2 badge

Why Convoflo's Built-in Security Is Transforming Your Risk Management

Compliance no longer needs to be a manual process or a perceived burden—it becomes your greatest driver of trust, adoption, and profitability.

All your messages and files are encrypted in transit and at rest. Email notifications do not contain any confidential data: they direct your customers to their secure, sovereign space hosted in Canada (or at the storage location of your choice).

Require multi-factor authentication (MFA) for your internal teams through Microsoft Entra ID (Azure AD) and mandate it for your external clients. Adjust permissions at the folder or department level with just a few clicks.

Complexity is the enemy of security. By offering password-free access and a seamless interface, Convoflo eliminates the friction that typically drives customers to use insecure methods (shadow IT).

Every document uploaded by a customer or partner is scanned instantly before entering your system. Suspicious files are automatically blocked, eliminating the risk of malware.

Maintain an tamper-proof, exportable audit trail of every action: submission, viewing, download, electronic signature, or payment. You have an airtight audit trail for every client file.

A robust, redundant, and highly available cloud architecture

Encrypted, customizable storage

By default, your data and files are hosted in Canada on the secure servers of Amazon Web Services (AWS Canada Central), benefiting from strict database isolation by organization and automatic daily backups. You also retain complete freedom to store your files on the infrastructure of your choice (your own Microsoft Azure tenant, your internal network, or your dedicated on-premises servers) thanks to our native bidirectional connectors, which prevent any vendor lock-in.

24/7 availability and privacy governance

With redundancy across two independent data centers, Convoflo guarantees maximum availability for your services. Our “Privacy by Design” philosophy ensures that we do not generate any revenue from the sale of your data.

Privacy policy

Your data stored on our platform is encrypted both in transit and at rest. We do not generate any revenue from the sale of user data stored on our platform. You can view our privacy policy at any time.

DPA

DPA stands for “data processing agreement.” When Convoflo works with vendors who will process confidential data (from customers, prospects, employees, etc.) as part of the provision of services, it is mandatory to enter into a data processing agreement, or DPA. This requirement also applies to our clients in their dealings with their own customers. Our DPA is available upon request.

Terms of Use

The services that Convoflo™ provides to its users are subject to the following Terms of Use. The most recent version of the Terms of Use can be viewed by clicking on this link: https://www.convoflo.com/en/legal/terms-of-use

A win-win for your client, your teams, and your organization

For your client

A completely secure environment where you can share financial and personal documents without worry. Your client can access their secure space without having to remember a complex password, knowing that their personal information is protected according to the highest industry standards.

For your internal teams

Eliminate the stress associated with sending errors and manual file transfers (Shadow IT). Your professionals and assistants can work with peace of mind thanks to automatic antivirus scanning, centralized consent management, and seamless archiving in SharePoint.

For your organization

Comprehensive protection against data breaches, regulatory penalties, and reputational damage. You’ll establish yourself as a trusted authority in the eyes of your clients while ensuring a SOC 2 Type II-certified framework that complies with Bill 25 (Quebec) and PIPEDA (Canada). Get the job done… with a smile.

Our mission

Helping organizations unleash their full productivity potential by providing them with a secure client-messaging solution for their daily communications… effortlessly.

Let's talk

Get the latest news

Get the latest news Helping organizations unleash their full productivity potential by providing them with a secure client-messaging solution for their daily communications… effortlessly.

Stay tuned

Certifications